Warehouse Management System Functional Requirements

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If it is, your WMS is more likely to work with future applications and operating systems rather than locking you into in a particular platform. Another flexible quality would include hardware. A WMS should be compatible with other versions of:. Finally, how flexible is your potential WMS when it comes to different business types and sizes? A good WMS should have demonstrable success with wholesale and industrial distributors of all sizes.

If your business is successful, it will grow and continue to grow. Your investments, including a WMS, should be able to grow with your business. A good WMS should allow you to easily create reports and charts that let you see how your warehouse is running. For example, a good WMS might track employee and warehouse performance in real-time across organizational groups, allowing management to compare performance of employee sets morning pickers, evening pickers, receiving, etc.

Documenting Functional Requirements

You want to invest in a WMS that measures the performance of individual employees against standards that include both speed and accuracy. Can I set new business goals based on these metrics? Ask for a list of customer references. When talking to these customers, focus on how well the system performs.

Did it meet all expectations?


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What kind of customer support is available, and how would the user rate the support they receive? How was the follow up? Make sure to actually go out and visit multiple customer sites. If possible, make these visits without any salespeople present to ensure one is getting the full story.

Functionality, flexibility, integration, scalability, ease of use, customer support and more all come into play. When choosing a WMS, you obviously need to weigh these factors. Remember that lower upfront cost may seem appealing, but may ultimately cost you more in the long run if the WMS solution or vendor is unable to meet your needs as your business continues to grow and develop.

In fact, a poorly chosen WMS can end up costing you more than it saves as you attempt to fix problems with costly integration or customization work to fit requirements. It might cost you less over the lifetime of the product, even if the initial price tag is more than an off-the-shelf solution that appears frugal. In many cases, WMS solutions are available from companies that offer business solution tools spanning many industries and requirements. This may enable those vendors to diversify their offerings, but it also restricts their day-to-day insight into the very specific, niche field of warehouse management.

One concrete way to gauge this commitment is to track how frequently, consistently, and extensively a vendor is upgrading its WMS. Are they proactive in soliciting customer feedback? Are they acting to quickly take advantage of market changes? Are they providing upgrades and updates free of charge?

On the other hand, the wrong WMS can actually damage your customer service and reputation while dragging down productivity — as it drives up costs. This also means that details will be created constantly during development. A story must be valuable to the customer.

Warehouse Operations Management Best Practices

A quality user story can be estimated. This will help a team schedule and prioritize the implementation. The bigger the story is, the harder it is to estimate it. Good user stories tend to be small enough to plan for short production releases. Small stories allow for more specific estimates.

What is warehouse management system (WMS)? - Definition from siohermangbulcums.gq

Tested stories mean that requirements are done and ready for use. A functional decomposition or WBS is a visual document that illustrates how complex processes break down into their simpler components. WBS is an effective approach to allow for an independent analysis of each part. WBS also helps capture the full picture of the project. Software prototype is an umbrella term for different forms of early stage deliverables that are built to showcase how requirements must be implemented.

Prototypes help bridge the vision gaps and let stakeholders and teams clarify complicated areas of products in development. Traditionally, prototypes represent how the solution will work and give examples of how users will interact with it to accomplish their tasks.

Ultimate WMS implementation guide for SME

Prototypes can be cheap and fast visual representations of requirements throwaway prototypes or more complex ones evolutionary prototypes. The latter can even become the early versions of the product that already have some pieces of the final code. Design requirements are usually collected and documented using three main formats that morph into one another:. Wireframes are low-fidelity graphic structures of a website or an app.

They help map different product pages with sections and interactive elements.

Functional and Nonfunctional Requirements: Specification and Types

Once wireframes are ready, they are turned into mockups, visual designs that convey the look and feel of the final product. Eventually, mockups can become the final design of the product. Design prototypes. These documents contain visuals and allow for some interface interactions, like scrolling, clicking on links, or filling in forms. To learn more about how UX design processes are handled, check our case study about building a travel management solution for Cornerstone , a corporate SaaS provider, in which we used all three types of design requirements.

Nonfunctional requirements describe how a system must behave and establish constraints of its functionality. Usability defines how difficult it will be for a user to learn and operate the system. Usability can be assessed from different points of view:. Intuitiveness: how simple it is to understand the interface, buttons, headings, etc. Low perceived workload: how many attempts are needed by users to accomplish a particular task. Example: Usability requirements can consider language barriers and localization tasks: People with no understanding of French must be able to use the product.

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Security requirements ensure that the software is protected from unauthorized access to the system and its stored data. It considers different levels of authorization and authentication across different users roles. For instance, data privacy is a security characteristic that describes who can create, see, copy, change, or delete information. Security also includes protection against viruses and malware attacks.

Reliability defines how likely it is for the software to work without failure for a given period of time. To measure software reliability, you can count the percentage of operations that are completed correctly or track the average period of time the system runs before failing.

Example: The database update process must roll back all related updates when any update fails.


  1. Consciousness, Awareness, and Anesthesia.
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Performance is a quality attribute that describes the responsiveness of the system to various user interactions with it. Poor performance leads to negative user experience. Example: The front-page load time must be no more that 2 seconds for users that access the website using an LTE mobile connection. So, scheduled maintenance periods directly influence this parameter.

When writing the availability requirements, the team has to define the most critical components of the system that must be available at all time.

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